Customers

Customer Testimonials

Hear what our clients have to say

 

Arcadia Branded Merchandise

Dave Dobson

Arcadia Branded Merchandise

"I’m happy to recommend Customer Focus Enterprise Pro; we have been using it since April 2010 and it has transformed our business... I have been nothing but pleased with the system and the support we had in implementing it.

"There were no hidden costs and the system is costing us less than we were previously paying, so for us it is win win, a better system for a lower price!"

 
Amo Singh

Amo Singh

AD Merchandise

"Customer Focus Enterprise allowed us to hit the ground running and as a consequence exceed all of our targets in the first 6 months of trading.

"As a small business it helps us portray a very professional and 'big company' image which in our industry is paramount with the high profile customers we are dealing with." 

 
Lloyd Simpson

Lloyd Simpson

LSi

"The package is fantastic - it has helped us process almost double the number of orders with the same number of admin people. It saves so much time if you use it properly."

 
Pete Slater

Pete Slater

Silk Group

"We have been using Customer Focus Enterprise for six years now and the software has revolutionised our systems, keeping our ISO accreditations on track. The program has made our job bags completely electronic, which is ideal. I would recommend Customer Focus Enterprise to others."

 
Simon Patnick

Simon Patnick

Merchandise Mania

"Customer Focus Enterprise gave me more control over our fast growing business - I loved the automated reporting and the auto processes really helped to reduce our costs."

 
Loren Nardini

Loren Nardini

Pro-Ad

"We were looking for one system to handle all of our key business processes and also to reduce response times to customers, and enhance the job management of customer orders. We looked at other specialist software systems for the promotional merchandise industry but they were weak in accounts and marketing.

"Customer Focus Enterprise was the only software that fulfilled all of our requirements, came in under budget and could be implemented within one month."

 
Paul Millman

Paul Millman

First Choice Promotions

"Customer Focus Enterprise is an excellent software package. We have been using it now for more than eight years and it has enabled us to maintain an enhanced and efficient service to our customers whilst keeping our overheads low and delivering great sales and marketing support.

Being a small business Customer Focus Enterprise has made it possible for us to keep apace with the biggest companies in the industry."

 
Bishop Group

Richard Townson

Bishop Group

"I'd like to thank you for helping us start our promotional supplies side of the business. We've been on a two-day training course which we found very helpful, and have also watched numerous online demonstrations all of which have been fantastic with live interaction from the support team.

We have found the support on offer excellent with somebody being available and more than willing to help with any problems we have encountered."

 
 
 
Creative Apparel

Phil Millar

Creative Apparel

"Using the marketing side of Customer Focus Enterprise has really helped us put Creative Apparel on the map - it works well, gets excellent results and best of all it has saved us money while increasing our sales."

 
One Stop Promotions

Keith Poyser

One Stop Promotions

"We at One Stop consider the Customer Focus Enterprise Works package to be the best on the market. The ‘all in one’ nature of the software is a key feature, allowing all the members of the team to access information from sales to warehouse through to accounts. Our company would certainly be less efficient without Customer Focus Enterprise Works."

 
Jeremy Lowes

Jeremy Lowes

Crystal Galleries

"From a quotation that is generated and emailed to the customer within minutes or an order that is entered and tracked through every department (artwork, engraving, warehouse and accounts), Customer Focus Enterprise Works allows full visibility to everybody in the business."

 
 
Richard Wood

Richard Wood

High Profile Plastics

"There are no other systems that offer industry knowledge and expertise in both the IT side and industry side of the support. The ability to share data with distributors is undoubtedly a major asset to Customer Focus Enterprise Works from a manufacturer’s point of view."

 
YOB Golf

Rob Woolhouse

YOB Golf

"We started working with Customer Focus only four years ago, but I honestly wish it was 10 years ago - we would have advanced much quicker. The product, back up support and people have made what used to seem like a mountain to climb a now very enjoyable experience.

"Each year their products evolve which has greatly assisted our exciting growth plan. I would happily recommended them to anyone considering their products and services and I am available by email or phone if you would like to know more about what worked for our company."

 
David Wilson

David Wilson

Preseli

[After two months] "Customer Focus Enterprise Works is helping already. Some teething issues, which is to be expected, but overall very pleased."

 
Besley & Copp

Shane Tout

Besley & Copp

"With close approaching 1500 active users, Customer Focus Enterprise with the Web2Print upgrade has enabled Besley & Copp to win substantial new business and reignite interest from our existing customers.

"Due to the business critical nature of a back office system, it was essential that Besley & Copp chose a product that was flexible, user friendly and above all scaleable. We believe that Customer Focus Enterprise Pro has met and exceeded these criteria allowing us to focus on what we do best!"

 
Pierce Partnership

Keith Hanna

The Pierce Partnership

"We've used Customer Focus Enterprise since 1999, and during that time the team have constantly enhanced and improved their software with regular updates and releases, through actively encouraging and listening to development requests from the end user.

"With this development Customer Focus Enterprise Pro still meets and goes beyond our requirements."

 
Icom Print Management

Alastair Pemberton

iCOM Print Management

"Customer Focus Enterprise Software has enhanced our business processes through the workflow systems for stock management and reporting. This has enabled us to manage stock in a professional way on behalf of our clients.

"Customer Focus Enterprise is more than just a piece of software, it is a 'business tool' that when used effectively gives control over the critical aspects of procuring and supplying print."