Quotes, Orders and Invoices
Your Choice of Suppliers and Products
Collect Print Quotes
Customer Focus Enterprise Software for Print Brokers offers an intuitive and easy way to collect print quotes from suppliers. Just add in the product, complete the pre-defined specification, and select from a list of suitable print suppliers.
Print quotes provided can either automatically update the Print Inquiry, or you can manually complete the fields. What's more, there's an easy 'chase quote' routine built in!
Instant Price Analysis
Identifying the best price for each quantity break is a click of a button. Whether the print supplier has provided a price per item or per lot, Customer Focus Enterprise will automatically select the most competitive pricing for you.
It's then just one click to email a PDF quote to your customer with the complete print specification, and best pricing per quantity break included.
One Click Quote Conversion
When your customer gives you the green light to proceed, you can convert the print quote to an order in one click. Customer Focus Enterprise software for Print Brokers will automatically pull through the selected print supplier for the selected quantity.
You can generate Purchase Orders, Order Acknowledgements, Labels and Delivery Notes in one place, so your print supplier can ship direct to the customer with your branded documents.
Completed Orders & Order Book Value
Completed Orders move from the Live Print Order view into Completed Orders, and can be viewed by Job Number, Date Ordered, Customer and Job Title. It's an easy way to review orders, and raise new Enquiries or Orders using the same specification.
The Order Book Value report shows you, by date, customer and/or representative, the value, cost, profit and margin of the selected jobs. You can add filters such as new or repeat orders only, and include print and/or consumable goods orders.
Intelligent Re-Order Reminders
You'll find a 'Follow Up' button on almost every window in Customer Focus Enterprise; this adds an entry to your calendar to remind you to follow up on a quote, chase a supplier, check in with your customer for feedback etc.
What you also have is the 'Jobs Due for Re-Order' function, which creates a simple, attractive order form that you can email to your customer. It includes details of their last order(s), and makes it easy for them to re-order.
It's a great way to ensure your clients don't run out of marketing material.
Raise and Manage Consumable Sales Orders
Customer Focus Enterprise isn't just brilliant for managing print broker / manager businesses. It runs manufacturing, wholesale and distribution businesses in all industries, and has a wealth of functionality you can deploy to sell other products
For example, if you also sell promotional products, corporate apparel and signs, you can add these items into the Product Catalogue, and create quotes, orders and invoices for these items. As part of your implementation, we'll help you set up specific processes in the Job Management Centre for these items.